Privacy Policy
1. Information gathering:
We collect personal information from customers, such as name, address, e-mail address and telephone number, in order to process orders and provide delivery services.
When you register on our platform, we will ask you for certain personal information, such as your name, email address, phone number and delivery address. This information is essential to provide you with our services.
2. Use of information:
The personal information collected will be used to process orders, communicate with customers and improve our services. We use usage information to improve our platform, personalize your experience and recommend products that may be of interest to you.
We may use your email address or phone number to send you updates about your order, promotions, relevant news and other communications related to our services.
3. Disclosure of information:
We will not share customers’ personal information with third parties. However, there are circumstances in which we may disclose certain information when necessary to comply with our legal obligations, improve our services or protect our rights and interests.
In the event of a merger, acquisition, sale of assets or change of control of “Delivery Gourmet,” we may disclose information to the parties involved in the transaction, and we will ensure that any transfer of data is done in accordance with applicable privacy laws.
When we share your information with third parties, we take reasonable steps to ensure that it is kept secure and used in accordance with our privacy policy and applicable privacy laws.
4. Data security:
We take security measures to protect users’ personal data. However, we cannot guarantee the absolute security of information transmitted over the Internet.
We keep our systems and security measures regularly updated to adapt to the latest cyber threats and comply with the latest security standards.
We keep your personal data only for as long as necessary to fulfill the purposes for which it was collected, and then we securely delete it. If you have any questions or concerns regarding the security of your data, please do not hesitate to contact us through our customer service channels.
5. Customer rights:
Customers have the right to access, correct and delete their personal information. You may exercise these rights by contacting us through the contact information provided on this website. You can ask us for a copy of the personal information we have about you. This will allow you to verify what information we are processing and ensure that it is accurate and up to date.
You can object to the processing of your personal data in certain circumstances, such as direct marketing. In such cases, we will stop processing your data unless we have legitimate reasons to do so. If you have given your consent to the processing of your personal data, you have the right to withdraw it at any time. Withdrawal of consent will not affect the lawfulness of the processing prior to withdrawal.
6. Use of Cookies
We use cookies to improve the user experience on our website. Please see our “Cookie Policy” for detailed information on how we use cookies and how you can manage them.
By using our Website, you consent to the use of cookies in accordance with this Privacy and Cookie Usage Policy. If you do not agree to the use of cookies, you can set your browser to refuse all cookies or to notify you when cookies are being sent. However, please note that some parts of our Website may not function properly if you disable essential cookies.
7. Commercial Communications
By providing us with your personal information, you agree that Delivery Gourmet may use it to send you commercial communications related to our products and services. Users may opt-in to receive commercial communications from Delivery Gourmet by registering on our website. You can unsubscribe at any time by following the instructions provided in our emails.
We may send you marketing communications via email, text messages, phone calls or push notifications, depending on the contact information you have provided to us and the preferences you have set in your account.
You have the right to withdraw your consent to receive marketing communications at any time. You can do so by following the unsubscribe instructions provided in each commercial communication or by contacting our customer service team.
8. Who is responsible for your data?
Delivery Gourmet is committed to protecting your personal data. As the controller of your personal data, we are committed to ensuring the security and privacy of the information you provide to us and to using it in accordance with applicable data protection laws and regulations.
If you have any questions or concerns about how we handle your personal data, please feel free to contact us through the contact options provided above.